採用-自動車保険営業
■仕事内容
当社をご利用のお客様に自動車保険のご提案・見積・ご契約をするお仕事です。
見積もり
自動車保険の加入や変更を検討するタイミングは車購入時が最も多いです。自動車を新規で購入されるときは自動車保険も一緒に検討して頂きます。乗り換えの場合も、疎遠になった以前の代理店から切り替えて頂くことが多いです。
ですから車販売スタッフと連携を密にして仕事をすることが大切です。車販売スタッフから見積もりや提案の依頼もありますから、保険業務だけでなく、自動車販売に関する知識を身に付けることも大切です。
契約手続き
自分で商談した保険契約の他に、車販売スタッフが提案した契約も手続きのサポートに入ります。しっかりと加入条件や付帯内容を確かめることが大切です。
更新案内
自動車保険は基本1年更新です。更新の3ヶ月前にはご案内が発送され、1か月前には更新手続きを済ませたいものです。早めに更新手続きを完了するのには理由があります。万が一の更新漏れや連絡がつかないなど不測の事態に備えるため十分な余裕をもって更新案内を行っていきます。
事故受付
当社でご加入のお客様が事故をされた際の事故受付を行います。電話の向こうで不安になっているお客様に寄り添った電話対応が求められます。誠実に対応すればお客様からの信頼も高まります。
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